What is the BEST Electricity Customer Care?

BEST or Brihanmumbai Electricity Supply and Transport Undertaking, is the civic transport and electricity provider public body in Mumbai. As a resident of this city, I must say that I had never faced any serious issues as such until last year due to frequent power cuts in my locality. I decided to register a BEST electricity complaint online and was able to file one successfully. Just a few steps need to be followed so let me share my process here.

What Is The Best Electricity Bill Customer Care Number?

You can visit the official website of the

as well. 

But if you want to lodge a complaint through their official website, here is what you need to do:

• Visit the

  official site of BEST

• Scroll down and click on Complaints

• Click on continue

• Register or login there

• Lodge your complaint and your request will be processed

You can call on the BEST customer service number to register your complaint. Here are the numbers:

• South Mumbai - +91-22-22799559

• North Mumbai - +91-22-24194549

For street light (lamp) complaints or queries, you can call on:

• South Mumbai - +91-22-23771839 (Mondays to Saturdays, 9.00 a.m. to 5.00 p.m.)

• +91-22-22066611 (All days after 5.00 p.m. to 9.00 a.m.)

• +91-22-22066661 (All days after 5.00 p.m. to 9.00 a.m.) (Phatakwadi Fault Control)

You can opt for any one of the following methods, whichever suits you. However, I will suggest you call and lodge a complaint by calling as I feel complaints via calls get processed faster.

Read More:

If you are Mumbaikar, you must have heard of BEST. If you are not I will tell you about BEST before I tell you about

BEST electricity customer care.

Mumbai is home to the Brihanmumbai Electricity Supply and Transport Undertaking (BEST), a civic transportation and electricity provider. In order to power its trams, the firm built a captive thermal power plant, positioned it to also provide electricity to the city, and changed its name to "Bombay Electric Supply & Tramways (BEST) Company." The company was given the new name "Brihanmumbai Electric Supply & Transport (BEST)" in 1995, along with Mumbai. It now functions as a separate entity beneath the Municipal Corporation. 

BEST electricity helpline number

For administrative convenience, the Customer Care Department of the Electric Supply Branch is separated into three zones: North (E), North (W), and South. It is headed by the Chief Engineer (Customer Care). Deputy Chief Engineer is in charge of the zone overall (Customer Care). The North (W) Zone is split into four wards (A, B, C, and D) and the South Zone is divided into four wards (A, B, C, and D). The North (E) zone is split into two wards, F/S & F/N, namely E, G(S), G(N), & SIMHA. The divisional Engineer is in charge of the ward as a whole (Customer Care).

BEST electricity customer care number Mumbai

CUSTOMER CARE (SOUTH) ZONE

CUSTOMER CARE (NORTH/EAST) ZONE

CUSTOMER CARE (NORTH/WEST) ZONE

Now you are aware of all the details regarding

BEST electricity customer care.