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How do I complain to CESC?

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0 2023-12-27T13:47:16+00:00

When I started getting exorbitant electricity bills, I had to know how do I complain to CESC. I went online to file a complaint with CESC on their official website. I am sharing my experience guide you through the steps to streamline the complaint process with Calcutta Electric Supply Corporation.

How Do I Complain to The CESC

  • Start by visiting the

    official CESC website

    , where you'll find a dedicated section for customer complaints.

  • Head to the customer services or complaints section to access the online

    complaint submission portal

    .

  • Create an account or log in using your existing credentials. This ensures your complaint is linked to your customer details.

  • Provide accurate and comprehensive information about your complaint against cesc electricity bill, including your consumer number and a clear description of the issue.

  • Attach supporting documents or photos that substantiate your complaint. This can expedite the resolution process.

  • Double-check all details and submit your complaint through the online portal. Take note of the complaint reference number for future correspondence.

Following these steps, you will be able to file

CESC online complaint for excess bill.

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