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How do i complain to WBSEDCL?

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10 months

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2 2023-12-27T13:46:26+00:00

Understanding how do I complain to WBSEDCL became a necessity when I started facing an issue with their services. Sharing from my personal experience, here's a step-by-step guide to streamline the complaint process with West Bengal State Electricity Distribution Company Limited.

How Can I Complain to WBSEDCL Online

  1. Head to the

    official website of WBSEDCL

    , where you'll find a dedicated section for consumer grievances.

  2. Create an account or log in if you already have one. This step ensures that your complaint is linked to your consumer details.

  3. Navigate to the consumer corner on their functions tab then complaint and grievance.

  4. Provide accurate and detailed information about your grievance, including your consumer number, address, personal details and a clear description of the issue.

  5. If applicable, attach any relevant documents or photos that support your complaint. This strengthens your case and aids in a quicker resolution.

  6. Double-check all details and submit your complaint through the online portal. Take note of the complaint reference number for future correspondence.

  7. Track the status of your complaint through the online portal. If there's a delay or no response, consider reaching out through alternative contact methods provided on the website.

How can I complain in WBSEDCL includes effectively communicating your concerns to WBSEDCL. Following these steps ensures a smoother resolution process.

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