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How to complain electricity department?

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2 2023-09-21T09:08:24+00:00

My friend, Savitri, from Andhra Pradesh, informed me that their area experiences frequent and prolonged power cuts. Hence, she learned how to complaint for electricity, as reporting the issue would help the authorities to identify and rectify the underlying problems. This will ensure a more reliable and stable power supply for residents and businesses.

How to complain electric department of Eastern Power Distribution Company of A.P. Limited (APEPDCL)?

My friend told me that customers of APEPDCL can easily contact them to file complaint for electricity problems via the below-mentioned toll-free helpline numbers;

  • APEPDCL Electricity Complaint Numbers:

1912

  • APEPDCL WhatsApp number:

+918500001912

One can also write your concern on this email ID,

feedback@apeasternpower.com  How to complaint in electricity department online in APEPDCL?

Savitri also told me that customers can register online electricity complaints, by 

  • Clicking on this

    Online Complaint Registration

    link

  • Register a New Complaint by entering a 16 or 8 Digit Consumer Service Number

  • Click on the submit button

  • After registering your complaint, one can check the status of their complaints by clicking

    here

I hope this helps!

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How to complain electricity department?

If you are also facing any kind of issue in any of the things like supply of electricity, low power voltage, fluctuations in the electricity supply, constant breakdown of the electrical supply and reading or any other problems in your meter, you should raise a complaint. I also faced some of these problems months back, then I raised a complaint against the issue to my area's electricity board and got a positive reply from the electricity board and they resolved my issue in a very effective way. Electricity board complaint is recorded and transmitted to field workers for action and correction as soon as possible. 

The complaint's progress is monitored and updated on a regular basis. Customers can inquire about the status of their complaints by contacting the call center staff. If the complaint is not handled within a certain amount of time, it is raised to the attention of relevant officials in order to speed up the procedure. Let’s take an example of Maharashtra Board.

Process for complaint electricity department:

1) For billing issues, energy concerns, and questions about diverse products, consumers can use a toll-free hotline, a website, a smartphone app, or social media sites like Twitter and Facebook to file their grievances.

2) You can send your complaint to

customercare@mahadiscom.in

or contact on 1912, 19120, 1800-102-3435, 1800-233-3435.

3) A help desk has been established at the corporate headquarters to take and resolve HT customer complaints (

htconsumer@mahadiscom.in

or 022-26478989, 022-26478899).

4) For power failure complaints, give Mahavitaran a missed call from a registered number to (022-41078500) or give Mahavitaran SMS from the registered number as (Text NOPOWER <12 digit consumer number> and send to 9930399303).

This will guide you on how to complain electricity department.

Get your electric work done carefully with NoBroker’s expert electricians. Read More: Where to complain about electricity bill? What is consumer number in electricity bill Maharashtra?

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