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Hello. I recently contacted the grievance officer to raise an issue related to service delivery. To learn how to contact the grievance officer, you need to go to the Centralised Public Grievance Redress and Monitoring Systems (CPGRAMS). This is an online platform which is available 24x7 to lodge grievances to the public authorities. Here is the
link
to the website of CPGRAMS. This is all from my end. I hope you find this useful.
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Rakesh Jain
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