How to File a Complaint Against a Property Management Company?

I live in another city, and since I am not able to tend to my property, I have given it to a property management company, which didn’t keep it well maintained. I tried reaching out to the property manager, but he wasn’t answering my calls. I planned to file a complaint and started searching for how to file a complaint against a property management company. During the process, I learned about a few steps, which I have added below.

How to Complain About a Property Management Company?

Here are a few things that I did to get my issue resolved. 

• First of all, I tried to get in touch with the management company to address the issue several times. 

• When that failed, I visited the nearest police station to file a complaint of cheating and fraud against the company.

• I can say from my experience, that if this also fails, then you can also hire an advocate for some assistance. 

• Apart from that, you can also raise a complaint with the consumer court to get it resolved. 

And that’s how you should be able to register a compliant against the property management company. I hired a lawyer to sort out the issue and the company later apologized and did what was necessary. I hope this helps. 

Filing a complaint against a property management company in India involves taking specific steps to address grievances effectively. The step on how to file a complaint against a property management company, is to attempt resolving the issue by discussing it with the company directly. Keep a record of all communications (emails, letters, or messages) related to the grievance.

How to Complain about a Property Management Company?

If you have tried resolving the issue with the property management company but the issue is still not resolved, then you can take these steps,

• Check the Management Contract: Review the terms and conditions of the agreement to ensure the company has violated any clauses.

• Note Violations: Identify specific breaches of contract or unethical practices.

• Go to a Consumer Forum: Property management services fall under the purview of consumer rights. Visit the official Consumer Helpline Portal:

  https://consumerhelpline.gov.in

  . Register your complaint online by providing details of the grievance and uploading supporting documents.

• Lodge a Complaint at District Consumer Court: If the loss is substantial, file a complaint at your local District Consumer Disputes Redressal Commission.

• File a Police Complaint (If Serious): For fraud, misappropriation of funds, or criminal offenses, lodge an FIR at the nearest police station.

• Involve Resident Welfare Association (RWA): If the property is part of a housing society, involve the RWA to mediate or escalate the issue collectively.

If no resolution is reached, consult a property lawyer and file a case in civil court for breach of contract or damages.

Read More:

Wondering how to file a complaint against a property management company? If you’re facing issues with a property management company, here are steps you can take to address the situation:

1. Address the Problem Directly:

   • Communicate your concerns with the property manager directly.

   • Seek immediate resolution by discussing the issues.

2. Contact Higher-Level Management:

   • If the property manager is unresponsive, escalate the matter.

   • Reach out to higher management or the company owner.

3. Review Your Contract:

   • Carefully examine your rental agreement.

   • Look for specific terms related to dispute resolution and management expectations.

4. Consider Firing the Property Manager:

   • If necessary, terminate the property management contract.

   • Take control of management tasks to stabilize your property’s operation.

5. File a Formal Complaint: Lodge a complaint against the property management company:

   • Better Business Bureau (BBB): File a complaint online.

   • Real Estate Associations: Seek their assistance.

   • State Licensing Boards: Report any violations.

I hope you get an idea of how to report a property management company.

Read more-

Investing in real estate is itself quite risky, so if you ever feel cheated, do stand against it. Never let your hard-earned money go to waste. A property management company is a company that is assigned the task of supervising a property in the absence of its real owner. People know how to avail of their service, but I have often seen people struggling to know how to file a complaint against a property management company. If you are struggling with the same question, this answer will help you understand the process.

How to complain about property management company?

If you ever feel cheated or believe the property management company has breached the agreement, do file a case against them. Here are some steps you can take in such a case

contact the company and have a talk with the officials first. No one wants to ruin their name in the market, so try to come to a negotiation and solve the case between yourselves if possible.

I would personally suggest you register your case online. In India, you can call

1800-11-4000 or 14404 any day between 9.30 a.m. and 5.30 p.m. (except on national holidays) and get your complaint registered.

taking a legal expert’s advice in such a case will be the best option. You can know exactly what to do and proceed legally accordingly.

This is what I can say to answer- how to file a complaint against a property management company.