How to raise grievance in EPFO?

The new EPF i-Grievance Management System allows members of the EPF Scheme to file complaints with the Employee Provident Fund Organization (EPFO). You can register your questions and concerns and find out the status of your requests. I use the following process to raise grievances in EPFO. So I am here to guide you on how to raise grievance in EPFO.

How to raise a grievance in EPFO portal?

• Open the EPF i-Grievance Management System's main page and select the 'Register Grievance' tab.

• Choose the appropriate "Status" choice in step two. (To continue, choose 'No' when asked if you have a claim-ID if you choose the 'PF Member' option.)

• Type in the appropriate Establishment Number, Pension Payment Order (PPO) Number, or Universal Account Number (UAN). 

• After you provide the security code, press the "Get Details" option.

• Use the scroll bar to the bottom of the screen to see the UAN details.

• Then you have to click the "Get OTP" option.

• Input the OTP that was provided to the registered mobile number, then press the "Submit" button. 

• After OTP verification, a notification of confirmation will show up. If you want to continue, click on the "Ok" option.

• Keep scrolling and provide your personal information, including your name, gender, phone number, home country, state, and security code.

• Select the PF account number under the "Grievance Details" area to submit complaints about the PF account. For registering additional complaints, select "Other."

• Fill in the details of your grievance by choosing the option that best describes it, choosing a category, and writing a summary. 

• By selecting the appropriate files and selecting "Attach," you may upload the required document for the complaint. 

• Select the "Add" button after providing the details of the grievance and attaching the supporting papers.

• The complaint will be placed in the category called "Grievance Details." 

• Select the “Submit” option to file the complaint with the EPFO.

• After the grievance has been registered, an email and SMS will be sent to the EPF subscribers with a registration number.

This guide would have helped you with how to raise grievance in EPFO.