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Home / Legal / I have always paid the society maintenance on time, but the society committee did not update the records promptly. After one or two years, they claim there is an outstanding balance, and each time it becomes difficult to check the statement and update them repeatedly. Is there any solution where I can file a complaint against them?
Q.

I have always paid the society maintenance on time, but the society committee did not update the records promptly. After one or two years, they claim there is an outstanding balance, and each time it becomes difficult to check the statement and update them repeatedly. Is there any solution where I can file a complaint against them?

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0 2024-10-13T11:56:51+00:00
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If you are facing issues with your housing society regarding maintenance dues and their failure to update records, you can take several steps to address the situation legally. Here’s a structured approach:

1. Document Everything:

  • Maintain a detailed record of all payments made, including dates, amounts, and payment methods (bank transfers, receipts, etc.).
  • Keep copies of any correspondence with the society regarding maintenance payments and balances.

2. Request a Statement:

  • Formally request a detailed statement of accounts from the society, specifying the outstanding balance and asking for clarity on the discrepancies. This can be done through a written letter or email.

3. Communicate with the Committee:

  • If you receive a statement showing outstanding dues, arrange a meeting with the society’s managing committee to discuss the discrepancies. Bring along your payment records to support your case.

4. File a Formal Complaint:

  • If the issue is not resolved through discussions, consider filing a formal complaint with the society. This should include:
    • A clear outline of the issue.
    • Your documented payment history.
    • A request for the committee to rectify the records.

5. Approach the Registrar:

  • If the society continues to be unresponsive or dismissive, you can escalate the matter to the Registrar of Cooperative Societies (or the appropriate authority in your state). File a complaint regarding the management's failure to maintain accurate records and provide proper statements.

6. Legal Recourse:

  • If all else fails, you may consider seeking legal advice and potentially filing a civil suit against the society for recovery of dues and for damages caused by their negligence.
  • Consult with a lawyer who specializes in property or cooperative society law for guidance on this step.

7. Consumer Forum:

  • As a last resort, you can also approach a consumer forum, as societies are considered service providers. You can file a complaint regarding the deficiency in service due to their failure to maintain accurate records and respond to your requests.
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