If you discover a faulty electricity bill in your name while you are out of the country, you can contact the electricity department. Reach out to the electricity department responsible for issuing the bill and inform them about the issue. Ask the electricity department to investigate the issue and rectify the bill.
You can also take the following steps online:
Visit the official website of the electricity department or your electricity provider.
Log in to your account using your credentials or create an account if you don't have one.
Navigate to the "Complaints" or "Customer Support" section.
Lodge a complaint about the faulty bill, providing your account number, billing details, and evidence of your absence during the billing period.
Attach any supporting documents or photographs if required.
Request a thorough investigation and rectification of the bill.
Regularly check the online portal for updates on your complaint status and follow up if necessary.
Using the online platform enables you to conveniently raise the issue, provide evidence, and track the progress of your complaint while being out of the country.
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Authors Of The Question
I have been out of the country from 9th June onwards. I have been issued a bill of Rs 1683. How is it possible?
Anjali Kalamdani
13 Views
1 Answers
1 Year
2023-07-14T15:16:15+00:00 2023-07-16T23:02:29+00:00Comment
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