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Home / Payment / Electricity Bill / My payment receipt not generated for 2 bills. What to do?
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My payment receipt not generated for 2 bills. What to do?

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0 2023-08-31T11:56:01+00:00

If your payment receipt has not been generated for two bills, there are a few steps you can take to address this issue. 

  • To find out about the misplaced receipts, contact the concerned department or customer service. 

  • To offer precise details, it is advised to have all relevant documentation, including the consumer number and payment information, at hand. 

  • Consider other strategies, such as asking for a confirmation email or a hard copy receipt by mail, if the problem is still not resolved. 

To prevent any potential discrepancy or inconvenience in the future, it is crucial to make sure that all payments are accurately documented.

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