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Home / Finance / Banking / What is National Pension Scheme Customer Care Number?
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What is National Pension Scheme Customer Care Number?

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1 Answers

0 2022-08-19T20:14:43+00:00

Hi Friend,

If you have a complaint or issue with your NPS account, you can get in touch with the central grievance management system provided by NSDL or Karvy, the two companies in charge of the National Pension Scheme's central record-keeping operations. Escalations are also under the control of representatives from organisations that handle grievances. If your issue is not resolved after going via the Grievance Redressal Officer, you can contact the Chief Grievance Redressal Officer using the NPS customer care email ID.

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There are also two levels of escalation for every issue you can encounter in terms of NPS exits. You can speak with the Pension Fund Regulatory and Development Authority directly if your issue is still unresolved after that.

The NSDL/National pension scheme customer care number is 022-2499-3499. The Chief Redressal Officer's email address is 

cgro@nsdl.com

 

while the Grievance Redressal Officer's is 

gro@nsdl.com.

A complaint handling procedure is in place at NSDL CRA. For the purpose of expressing your complaint, you can call the national pension scheme helpline number. The subscribers can always call the toll-free number: 1800 222 080 if they need to contact NSDL CRA for their NPS for any reason. You reach an IVR as a result. If the IVR doesn't meet your needs, you can use a special T-Pin to speak with a customer support representative.

I would like to conclude my discussion here, as I believe this answer suffices to your query about the NPS customer care email ID, and helpline number for escalating your issue.

Read More:

Can I pay NPS through a credit card? Is cancelled cheque mandatory for NPS? How long does it take to reflect NPS contribution?
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