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Q.

What to do When a Moving Company Loses your Stuff?

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7 months

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0 2024-05-21T12:01:01+00:00

Last year when I was moving from Gurgaon to Pune, I hired a packers and movers service provider. During the moving process, the movers lost a few of my items and I didn't know how to locate them. I called a friend of mine and asked him what to do when a moving company loses your stuff. Here is what he told me.

What to do if Movers Lose your Stuff?

Here are the things my friend told me that I can do if movers lose my belongings. 

Search for the Box

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Before calling and accusing the moving company, he told me to check all the rooms in the new house. There is a high chance that the missing box might have been misplaced and is in another room. Along with that, he also asked me to check the old apartment, in case I left it there. 

Tracking

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According to him, Packers and Movers can sometimes track lost boxes. There is always a chance of your boxes getting delivered to another customer's house. 

Filing a Claim

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He said that most relocation companies have a claim form that I can fill out. The form is available on the website of the company and is very necessary to be filled out in case of demanding compensation. 

Filing for Complaint

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I was also suggested that there are quite a lot of organisations where I can file complaints against the movers to get their assistance. Most packers and mover companies like to keep their reputation positive and will comply accordingly. 

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