Anu has rightly mentioned all the electric bill complain process but let me share what I did when I faced an issue with my electricity bill. Last August, I was wrongly billed for electricity, almost double compared to previous months so I decided to lodge a complaint. I have a BESCOM connection so here is how I lodged a complaint.
How to Lodge Electric Bill Complaint Online?
BESCOM has different numbers for lodging a complaint so let me share all of them here:
For lodging complaints or for queries, you can call 1912 or send an SMS to 58888
You can also WhatsApp them on 9449844640
And for any safety issues, WhatsApp on BESCOM helpline : 9483191212/ 9483191222
For online electric bill complaint in BESCOM, you can also visit
BESCOM’s official website
If you are from a different state, you should visit your state’s electricity board’s website or call their complaint number. You can simply look at your old bill and get the complaint numbers. I hope my comment on electric bill complain was helpful.
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Certain times I get very irritated with the miscalculations in the bills. Very recently, the same thing happened in the electricity bill, I had to then file an electricity bill complaint. There are a few methods to file a complaint. I will talk about all of them below.
Where can I complain about my electric bill ? -Local Electricity Board :You can contact the electricity board of the state where you live. You can file a
formal complaint with them.In the application mention details about the problem ( I will write about the spelling mistake). Also mention the consumer identification number.
Customer Care :Another option on the ‘where to complaint for electricity bill’ list is customer care. The national customer care number for electricity complaints is 1912. The electricity call center representative will register your complaint. It will then be forwarded to the personnel in charge.
Online :You can open the website of the local electricity board and file a complaint on the portal online. Lodge your electricity bill complaint online by following the steps mentioned on the website.
Consumer Court :
You can consult with a lawyer and file an official complaint at the consumer court. You will have to draft your consumer complaint and follow court proceedings. Mention important details about the problem and the steps taken to find a solution.
This is the end of my answer about electricity bill complaint.
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Authors Of The Question
Where to Complain about Electricity Bill?
Sankit
1016 Views
2 Answers
2 Year
2022-01-18T14:42:32+00:00 2024-01-02T16:00:00+00:00Comment
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